- Overview of cloud concepts
- Describe Microsoft 365 applications and services
- Describe security, compliance, privacy, and trust in Microsoft 365
- Describe Microsoft 365 pricing, licensing, and support
100% cloud MSP. Manage identity, endpoints, data and servers. Control-based security (NIST/CIS/ISO 27001, Zero Trust), access governance, automation and reporting. Security KPI 40%→75.31.